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| How
long does it take for an account
to get activated? top |
| Please
allow up to 24 hours for hosting
accounts to be set up. We have
most hosting accounts set up
within a couple of hours, depending
upon our workload. Reseller accounts
will also be set up within a
24 hour time frame providing
we have sufficient ip's available.
In cases where we do not have
enough ip's available reseller
accounts will be set up as soon
as we get more issued. |
| What
are Subdomains? top |
| An
example of a subdomain is http://sub.domain.com/ |
| What
are Addon Domains? top |
| Example:
http://addon.yourdomain.com where
addon is a subdomain created
that your second domain resolves
to. The additional domains go
to folders inside your hosted
domains but do not have their
own control panel like hosted
domains like the reseller accounts
provide. |
| What
are Parked Domains? top |
| When
you have more than one domain
resolve to the same website.
One hosted domain with mutliple
domains going to that same domain
is an example. |
| How
do I manage my settings such
as email accounts, subdomains,
and MySql databases? top |
Every
hosting account comes with a
control panel that allows you
to add and remove these (limited
by the amount of what package
you choose).
Every reseller account comes with WebHosting Manager and you can add domains
as well as choose how many subdomains, email accounts, etc. that each site
created will receive. |
| What
sort of website statistics do
I get? top |
| Raw
access logs, graphical layouts,
and text readouts of the visitors
to your site. These cover everywhere
from where they came from to
what browsers they were using. |
| Do
you host adult sites, warez sites,
download sites, or programs that
are cpu intensive? top |
| No.
Child safe content only, and
download sites bog down a server
too much hampering the performance
of other customers websites.
To make things fair for all users
on the server we also do not
allow scripts such as message
boards that run off text databases. Legal
Adult Content is allowed on dedicated
servers only. |
| Can
I mass mail email to people? top |
| No.
Spamming is not allowed. If you
have a mailing list where people
ask to be on your list (opt-in
lists) then mailing on larger
scales is fine. If you have a
long list please email us at hosting@programmingessentials.net to
determine if it will be ok. |
| What
about backing up my site contents? top |
| Backing
up the contents of websites is
the users responsibility. You
can backup your website from
within your control panel and
backup your databases using PhpMyAdmin.
Programming Essentials is not
and will not be responsible for
the contents of peoples websites.
We do backup files incase of
accidental data loss however. |
| How
often can I access my website
and ftp into it? top |
| 24
hours a day, 7 days a week |
| When
will I be able to view my website
via it's domain name? top |
| It
can take up to three days to
propagate throughout the web
but usually within 48 hours your
site should be visible using
it's domain name. |
| What
are the specs of the system my
site(s) will be on? top |
The
specs of the servers are:
Operating system: Red Hat Linux 8.x
Server: From 2.53GHZ to Xeon Dual 2.4 GHZ
Ram: From 1GB to 2GB. |
| What
are some of the paths? top |
| Perl: |
usr/bin/perl |
| Sendmail: |
usr/sbin/sendmail |
|
| Can
I use CGI programs outside of
the CGI folder? top |
| Yes.
CGI is enabled to work anywhere
within your website |
| When
I ftp into my website where do
I put my files? top |
| Upload
all of your files to the "www" folder. |
| Can
I check my email from within
my website for when I am away
from my home computer? top |
| You
sure can. You can access your
email from within your control
panel. |
| Network
and Bandwidth top |
- 24x7x365
Network Monitoring
- All
critical ports are monitored
including: FTP, HTTP, SMTP,
HTTPS, SSH, POP3
- Cisco
powered network
- 100Mbps
burstable connections
- Backbones:
- Gig to Abovenet
- Gig to Williams
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| I
need more assistance. Where do
I go? top |
|
You
can email us at anytime 24/7
at hosting@programmingessentials.net
Current hosting
and reseller clients
please use the information
found at: http://support.programmingessentials.net for
support.
There is also a forum that is available to resellers only at http://forums.programmingessentials.net
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